Ready-built, deployed and helping businesses today. Easily tailored to your business and goals. AI staff that talk on the phone like the big brands, multi-site dashboards, forecasting and 24/7 monitoring.
Live in days · No long contract · From £149 a month
Fix tech problems before customers find them and complain.
See it in action:
Most AI builders stop at a text chatbot. Real-time voice, where the AI listens, thinks and answers out loud without awkward pauses, is what big brands pay specialist teams for. Every Lagoona assistant can talk.
Here's what sits underneath Lagoona, next to what most small-business AI gives you.
| What matters | Typical AI chatbot | Lagoona |
|---|---|---|
| Answers | Template FAQs. Guesses when stuck. | Only from your information, with the source. Says when it doesn't know. |
| Bookings | Sends people to a form. | Checks live availability before confirming. No double bookings. |
| Reporting | A message count. | Dashboards from one site up to Global: Client, Country, Region, Site. |
| Forecasting | None. | 14 days ahead with an 80% range, and it checks its own accuracy every time. |
| Your tech | Not watched. | Reef checks your sites, hosting, security and code around the clock. |
| Privacy | Keeps full transcripts. | Stores facts only. Never words, recordings or phone numbers. |
| Gets smarter | Only when someone rewrites it. | Learns every week from the questions it couldn't answer. You approve each answer first. |
| Honesty | May pose as a person. | Always says it's AI. |
Use one layer or all five. Each is built the way large companies build their own: tested, monitored and private by design.
Never miss a customer, a booking or a follow-up again. Five levels, from answering questions to spotting problems early.
Answer every caller, even at your busiest, like the big brands do. The same staff, talking in real time.
Every job covered, by one team that never drops the ball. All five working together, and learning every week with your approval.
Know what's working, and what's coming, before it hits your bottom line. Dashboards and forecasts at every level.
Fix tech problems before customers find them and complain. 24/7 monitoring, in plain English.
The same engineering goes into custom systems. More than 40 built, over 30 of them AI or AR.
Days of complex work done in minutes, without losing control. Each stage is its own AI step, feeding the next, and a person approves before anything is sent.
Turn quiet nights into busy ones. Games the whole room plays at once, with every screen in sync.
Right staff, right stock, every week. Demand and risk predictions that show how accurate they've been.
Answers in seconds, not hours of searching. AI that reads your own documents and shows the source.
Let customers see it before they buy. 3D menus, location games and AR ordering in any phone browser, no app.
Stay visible without spending your evenings on it. Write, schedule and publish across channels, with your rules.
You never see the machinery. You see what matters, in words anyone understands.
Every alert and report says what's wrong, why, and what to do next. No jargon.
Urgent. Attention needed. All OK. You know where you stand in one glance.
Start with one assistant. Standard set-up is included, and there's no long contract.
Lagoona is founded and built in the UK by Steve McLean.
One assistant, live in days. Add the rest when it pays.