Lagoona vs a typical website chatbot.
Most website chatbots answer common questions from a list. A Lagoona team member answers only from your information, then does the work: books, drafts and plans, with you approving what matters.
| Lagoona team member | Typical website chatbot | Hiring a person | |
|---|---|---|---|
| Works evenings, weekends & bank holidays | ✓ Always on | ✓ | Overtime / rotas |
| Answers only from your information | ✓ With sources shown | Varies | ✓ |
| Does real work (books, drafts, plans) | ✓ You approve what matters | Rarely | ✓ |
| Any language, instantly | ✓ | Sometimes | ✗ Usually one or two |
| Dashboard that says what to do next | ✓ Plus forecasts | Basic stats | ✗ |
| Running costs shown before you buy | ✓ Real, dated estimates | Often per-message pricing | Salary + costs |
| Buy it and run it yourself | ✓ With the source code, or licence monthly | ✗ Subscription only | n/a |
| Update it yourself, no developer | ✓ Prices, hours, offers: live in seconds | Varies | Brief them each time |
| Try it properly before paying | ✓ All five, live, right here | Free trial, maybe | ✗ |
"Typical website chatbot" describes a common FAQ-style bot, not any named product. For named products, see Intercom Fin and Tidio.