Lagoona Insights · live dashboards

See exactly what your AI team is doing for you, and what to do next.

Most dashboards show a pile of numbers and leave you to work out what they mean. Lagoona's tell you what's working, what it's worth, and what to do about it, for every level of the business.

Included with both suitesGroup to staff memberA next step for every findingLive, no spreadsheets

Something for everyone who runs the business.

Each person sees what matters to them, in plain words, with only their own part of the business.

For owners and execs
  • Proof it pays for itself, with the date it does
  • Revenue you were missing, and what it was worth
  • Margins protected: price rises, double charges and renewals caught
For managers
  • Problems flagged before they land, site by site
  • Smarter staffing from busiest hours and peak demand
  • A clear next step for every finding
For your team
  • Recognition for great service, by staff member and area
  • Fewer repeat questions as gaps get answered
  • Less reporting: it's all live
Your priorities

Every finding, ranked into what to do first.

The most urgent at the top, then what's coming up with its date. Each one has a clear action and shows where it came from: contracts and invoices, tech alerts, booking forecasts. Across the whole AI team, in one Exec view.

1 · Act now2 · Do next3 · Coming up
Exec view: money made, found, protected and saved, then three ranked actions with the most urgent highlighted, and dated deadlines coming up, each showing which agent it came from

A dashboard for every job, each with a next step.

Every agent has its own stand-out view. Each one ends with what to do, not just what happened.

Dashboard: questions customers asked that couldn't be answered yet, ranked by how often and how fast they're rising
Pearl · customer serviceQuestions you couldn't answerRanked by how often they're asked and how fast they're rising, with the bookings they're likely costing.
Dashboard: customers turned away when full, by day and time, with their estimated value and a suggestion
Marina · bookingsCustomers you turned awayWhen you were full, and what they were worth, so you know where to add a sitting.
Dashboard: money found in invoices and contracts: possible double charges, price rises, renewals coming up and notice dates
Coral · financeMoney foundPossible double charges, price rises and renewals coming up, with notice dates, each linked to the page it came from.
Dashboard: hours and money saved, and the date the agent pays for itself
Manta · adminTime savedHours and money saved, the full-time staff equivalent, and the date it pays for itself.
Dashboard: problems caught early across sites, how far ahead, and risk for the next 7 days
Horizon · operationsEarly warningsWhich site needs you next week, how far ahead problems were caught, and how often the warnings were right.
Wave · guest serviceGuest serviceHow fast staff respond, guest ratings by area and by staff member, and the busiest times, so you staff the right places and recognise the people making the difference.

Voice: peak pressureThe most callers at once, and the staff you'd have needed to answer them all.

Screenshots from the live demo. Figures marked as estimates are worked out from your own numbers.

From the whole group to every shift.

Results roll up and drill down through every level you set up, and each person sees only their own part: a hotel manager their hotel, a regional manager their region, head office the whole group.

Group›Country or region›Location›Area›Staff member

Numbers you can trust.

Estimates are labelledAnything worked out rather than counted says so, and shows how.
Warnings are scoredEarly warnings track how often they turned out to be right.
Linked to the proofMoney found and problems caught link back to the invoice or alert behind them.
Private by designFinancial figures are fetched live from Coral and Reef, not stored in Insights.

See it with real sample data.

Included free with the Guest suite and the Business suite. MSPs can give every client their own, under their brand.